Policies

Our catering service requests vary widely. Tabletop linens for the food table(s), disposable ware (unless otherwise specified) plus delivery, set up and retrieval are included in all delivered continental breakfast, business lunches, coffee & beverage breaks and other side-table, drop-off type requests. Waiter/waitress service is not included in drop-off services. Your order will be delivered and retrieved at the times indicated on your signed Catering Event Order. For an additional fee, events requiring table service can be served on china using stainless flatware and glassware with all dining tables being linen-covered. Consult with our Catering Director to add additional services.

Our menu prices are based on current market conditions. We reserve the right to make changes when necessary. Price quotations will be guaranteed 14 days prior to the event. Prices do not include state sales taxes when applicable, additional rental items requested, or minimum or delivery charge. All orders under $75 will be assessed a $20 delivery fee.  All off-campus services will include a minimum $75.00 delivery charge.

All Catering Event Order Forms must be signed and sent back to the catering office within 72 hours of your event. Final guarantees for the number of attendants at the event must be received at least 3 business days prior to your function so that we can make final arrangements. In the event that the guarantee is not received within the time requested, the bill will be prepared based on the initial number of guests anticipated on the signed Catering Event Order.

Staffing is included in service events that include table service and full buffet service. You may request to have a server present to attend to your event in which service personnel are not normally included. The Catering Director will advise you when there will be a $20 per server per hour fee (from start of delivery to pick up times). Please inquire when booking your function.

Clients are responsible for reserving the room in which the catered event is to be held. All room preparations must be made by the client, this includes responsibility for tables and chairs delivery and arrangement with Physical Plant or other campus representatives or by direct contact with a local rental company, prior to the event. This will ensure the catering setup is completed on time. Any arrangements not made by client—left to or requested of catering services—will be subject to additional service charges. On-campus personnel are required to adhere to the campus policy of completing and submitting orders using the Catering Event Order Form, including providing the appropriate P-Card, Budget Number or Visa number for advance approval. Non-campus clients are to discuss payment arrangements with the Catering Director at the time of booking each event.  All Non-campus client events must be paid in full prior to the event date.